Dorabjee and Company Private Limited (“Dorabjees”) is the licensed owner of the brand Dorabjees and the websites dorabjees.com and dorabjeesonline.com (”The Sites”). Dorabjees respects your privacy. This Privacy Policy and Terms provides succinctly the manner your data is collected and used by Dorabjees on the Site. As a visitor/customer to the Site you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Dorabjees in the manner provided in this Privacy Policy.

Services overview.
As part of the registration process on the Site, Dorabjees may collect the following personally identifiable information about you including but not limited to: Name including first and last name, email and alternate email address, mobile phone number and contact details, Postal code, Loyalty Card number, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Eligibility
Services of the Site would be available to only selected geographies in Pune India as of now. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

License & Site access
Dorabjees grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Dorabjees. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Dorabjees. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of Dorabjees and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or Dorabjees’s name or SGSPL’s name or trademarks without the express written consent of Dorabjees. Any unauthorized use terminates the permission or license granted by Dorabjees.

Selective Home Delivery and Order & Collect Service
Dorabjee’s has introduced a selective home delivery service only in selective geographical areas of Pune and a In-store order and collect service on this website for shoppers/customers and whose terms are covered by the terms and conditions as borne out on this page. Such aforesaid services are made at the sole discretion of Dorabjees and Dorabjees reserves the right to stop either temporarily or permanently the said services of home delivery and/or order and collect at its own discretion without any prior intimation to the shopper/customer.

Account & Registration Obligations
All shoppers/customers have to register for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. ALL SHOPPERS/CUSTOMERS WHO PLACE ORDERS ON THIS SITE ARE PROVIDED A UNIQUE ID AFTER SUBMISSION OF THE ORDER WHICH IS ALSO SENT BY EMAIL ON THE REGISTERED EMAIL ID OF THE SHOPPER/CUSTOMER. ALL SHOPPERS/CUSTOMERS ARE OBLIGATED TO KEEP THE SAID UNIQUE ID IN THEIR SAFE CUSTODY AND NEVER TO SHARE THE ID WITH OTHERS. Dorabjees WILL NOT BE HELP RESPONSIBLE IN ANY WAY FROM ANY BREACH OF SHOPPER/CUSTOMER DATA ON ACCOUNT OF ANY COMPROMISE OF THE UNIQUE ID BY THE SHOPPER/CUSTOMER. By agreeing to the terms and conditions, the shopper/customer agrees to receive promotional/marketing communication and newsletters upon registration from all the official communication channels of Dorabjees prevailing at any time. The shopper/customer can opt out by contacting the shopper/customer service.

Pricing
All the products if listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering may not be the prices charged on the date of the billing. Although prices of most of the products do not fluctuate on a daily basis prices of products like commodities and fresh food like fruits and vegetables etc, do change on a daily basis. In that case the prices are on the date of billing will be treated as the final rates.

Offers
Dorabjees at its sole discretion and in conjunction with its affiliates and suppliers may decide to run exclusive or non-exclusive offers on certain products form time to time. Shoppers/Customers can avail of these offers on this website as per availability and it quantities as decided by Dorabjees. All such offers are subject to availability and even though Dorabjees will endeavor to fulfill all such offers, Dorabjees also reserves the right to cancel/not-supply any offer if by chance the stocks are unavailable in its stores by the time the shoppers/customers order reaches the Store. Dorabjees also reserves the sole right to stop/modify/extend any offer(s) at its discretion without prior intimation to the shopper/customer.

Home Delivery Minimum Order Quantity
Dorabjees as part of its policy has a minimum order amount for the purposes of home delivery. All Shoppers/Customers must agree to this minimum order amount while accepting the Terms and Conditions of this website and before ordering products. If the order amount is nor commensurate to the minimum amount as set by Dorabjees then Dorabjees has the right to cancel/reject the order without any obligation of informing the shopper/customer. The said minimum amount is decided at the sole discretion of Dorabjees and Dorabjees can modify (increase or decrease) the said minimum order amount also at its sole discretion at any time without any prior intimation to the shopper/customer.

Home Delivery Charges
Dorabjees as part of its policy has a delivery charge for the service of delivering products at home. All Shoppers/Customers MUST agree to pay this charge while accepting the Terms and Conditions to this website and before ordering products. The said Delivery Charge (with GST charges) is added to the shoppers/customers invoice at the time of billing. The said delivery charge is decided at the sole discretion of Dorabjees and Dorabjees can modify (increase or decrease) the said delivery charge also at its sole discretion at any time without any prior intimation to the shopper/customer.

Home Delivery Period
Dorabjees has fixed delivery slots and days for the selective home delivery service. The delivery day is communicated to the shopper/customer at the time of completion of the order and the time is communicated to the shopper/customer at the billing time from the Store end. Although Dorabjees will endeavor to deliver the order on the respective day and time, if due to any reason Dorabjees cannot deliver the order at the said day and time, it will deliver the order on the subsequent day/time slot. The shopper/customer undertakes that they will not hold Dorabjees responsible for any loss or inconvenience at the shoppers/customers end due to the non delivery of the said order at the said day and time.

Order and Collect
The said service is available at the various store locations of Dorabjees. The shopper/customer has to specify the store location for pickup. There is no minimum order amount or any delivery charges for this service. The shopper/customer is given a day and time slot for pickup from the store location. Although Dorabjees will endeavour to pick and keep ready the order on the respective day and time, if due to any reason Dorabjees cannot do so at the said day and time, it will collect and keep ready the order on the subsequent day/time slot. The shopper/customer undertakes that they will not hold Dorabjees responsible for any loss or inconvenience at the shoppers/customers end due to the non collection and non pickup of the said order at the said day and time. Dorabjees reserves the right to modify the said order and collect terms at its discretion without prior intimation to the shopper/customer.

Cancellation by Site / shopper/customer
A shopper/customer can cancel the order anytime up to the cut-off time of the delivery day for which you have placed an order by messaging/calling our shopper/customer service. In such a case we will refund any payments if already made by you for the order. If we suspect any fraudulent transaction by any shopper/customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and shopper/customers and would deny access to them or cancel any orders placed by them.

Return & Refunds
We have a "no questions asked return and refund policy" which entitles all our shoppers/customers to return any product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to you in your next order. This can be used to pay your subsequent shopping bills.

You Agree and Confirm
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) or a no show by you any extra cost incurred by Dorabjees for redelivery shall be claimed from you. 2. That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site. 3. You will provide authentic and true information in all instances where such information is requested of you. Dorabjees reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever. 4. You authorise Dorabjees to contact you for any transactional purposes related to your order/account. 5. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. 6. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. 7. That before placing an order you will enter the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description. 8. That you will not post any kind of financial information on our home delivery and order & collect form delivery form. If you do so it will be at your own cost and consequence for which you will solely be responsible.

You may not use the Site for any of the following purposes:
1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. 2. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. 3. Gaining unauthorized access to other computer systems. 4. Interfering with any other person's use or enjoyment of the Site. 5. Breaching any applicable laws; 6. Interfering or disrupting networks or web sites connected to the Site. 7.  Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Imagery
While we have made every effort to display the colours of our products that appear on the Website as accurately as possible, please do note that the actual colours you see will depend on your monitor/screen, and hence we cannot guarantee that your monitor's display of any colour will be accurate. Also all images shown on the site are for informational purposes and may differ from the actual physical product.

Modification of Terms & Conditions of Service
Dorabjees may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use o f this Site (collectively, the "Comments") shall be and remain the property of Dorabjees. Such disclosure, submission or offer of any Comments shall constitute an assignment to Dorabjees of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Dorabjees owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Dorabjees will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Dorabjees is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".
Dorabjees does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Dorabjees the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Dorabjees and its affiliates for all claims resulting from any Comments you submit. Dorabjees and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark
Dorabjees its affiliates suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Dorabjees or any third party's intellectual property rights. All rights, including copyright, in this website are owned by Dorabjees. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Dorabjees You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks Dorabjees, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Dorabjees endorsement, sponsorship or recommendation of the third party, information, product or service. Dorabjees is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Dorabjees or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Dorabjees, one of its affiliates or by third parties who have licensed their materials to Dorabjees and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Dorabjees and is also protected by Indian and international copyright laws.

Objectionable Material
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Dorabjees and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Governing Law and Jurisdiction.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Pune shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Dorabjees and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Pune. The High Court of judicature at Mumbai alone shall have the jurisdiction and the Laws of India shall apply.